Service Terms & Conditions
Please read before booking. By scheduling or authorizing services, you agree to these terms.
DETAILING BY AMANDA
SERVICE TERMS & CONDITIONS
By scheduling or authorizing detailing services with Detailing by Amanda, customers acknowledge and agree to the following terms and conditions.
1. Scope of Services
Detailing by Amanda will perform the detailing services selected by the customer. Services may include interior cleaning, exterior washing, waxing, headlight restoration, and additional detailing services. Results may vary depending on the vehicle's condition, age, materials, and overall wear.
2. Vehicle Condition & Pre-Existing Damage
Customers acknowledge that their vehicle may have pre-existing damage, including scratches, stains, fading, tears, worn materials, or mechanical issues. Detailing by Amanda is not responsible for repairing, correcting, or worsening pre-existing damage.
3. Fragile Materials & Components
Older or worn materials, including plastics, trim, leather, electronics, and other interior components, may be fragile. Cleaning may reveal hidden defects or cause materials to fail due to age, wear, or previous damage. Detailing by Amanda is not responsible for these occurrences.
4. Stain, Odor & Pet Hair Removal
While every effort is made to achieve the best possible results, complete removal of stains, odors, or pet hair is not guaranteed. Some conditions may require additional time, specialized treatments, or additional charges.
5. Headlight Restoration Disclaimer
Headlight restoration is intended to improve clarity and appearance but is not a permanent solution. Oxidation, yellowing, and hazing may return over time depending on environmental exposure and the condition of the headlights.
6. Biohazard & Excessive Cleaning Conditions
Vehicles containing mold, bodily fluids, hazardous materials, excessive trash, or other unsafe conditions may be refused service or subject to additional charges at the discretion of Detailing by Amanda.
7. Personal Property
Customers are responsible for removing all personal belongings, valuables, and loose items from their vehicles before service. Detailing by Amanda is not responsible for lost, missing, or damaged personal belongings left inside the vehicle.
8. Payment Terms & Deposits
Payment is due upon completion of services unless otherwise agreed upon in advance. A $50 non-refundable deposit is required for all services totaling over $300. Deposits must be paid at the time of booking to secure the appointment and will be applied toward the final service total. Additional charges may apply if the vehicle's condition differs significantly from the original description or estimate.
9. Cancellation & Rescheduling Policy
At least 24 hours' notice is required for cancellations or appointment changes. Failure to provide adequate notice may result in forfeiture of the deposit.
10. Weather Policy
Appointments may be rescheduled due to inclement weather or unsafe working conditions. Customers will be notified if weather conditions require an appointment change.
11. Customer Satisfaction & Final Inspection
Customers are encouraged to inspect their vehicles upon completion of service. Any concerns regarding the completed work should be brought to the attention of Detailing by Amanda before the vehicle is picked up or the appointment is concluded. Once the service has been accepted and the vehicle has been picked up, refunds will not be issued.
12. Limitation of Liability
Detailing by Amanda is not responsible for incidental or consequential damages arising from the detailing process, except where liability cannot legally be excluded. To the extent permitted by law, liability is limited to the amount paid for the services performed.
13. Customer Agreement
By booking, authorizing, or receiving detailing services from Detailing by Amanda, the customer acknowledges that they have read, understood, and agreed to these terms and conditions.
Also see the printable Service Agreement (includes signature block).